Classy FAQ's

Our Polar Plunge Season is powered by Classy, the #1 online and mobile fundraising platform. We've compiled articles that answer your frequently asked questions. Click the topics below in blue to find out more! More tips can be found online at the Classy Support Center.

How do I register and claim my fundraising page?

Register for the Polar Plunge through our website. After registration, you can claim your fundraising page. Make sure to customize it with your story, photos, and videos to connect with potential donors.
Learn how to claim your page.

How do I personalize my fundraising page?

Personalizing your fundraising page is key to attracting donors. Add photos, videos, and a personal message to make your story stand out.
Learn how to edit your page.

How can I share my fundraising page with others?

Use Facebook, Instagram, TikTok, X (Twitter), and LinkedIn to spread the word about your plunge. Be sure to include your fundraising page link in your posts (except on Facebook, where a direct fundraiser works best).
Learn more about sharing your page.

How do I create a Facebook Fundraiser for my Polar Plunge?

Create a Facebook Fundraiser directly from your Polar Plunge Fundraising Page. It’s a great way to reach more people and make donating simple.
Watch our How-To video.

How do I keep my supporters updated?

Keep your supporters engaged by posting regular updates about your progress, plunge day preparations, and thanking those who have donated.
Learn how to post updates.

What should I do if I receive cash or checks as donations?

If you receive offline donations like cash or checks, send them to:

Special Olympics Virginia Headquarters
Attn: Polar Plunge
3212 Skipwith Road, Suite 100, Richmond, VA 23294

Include the name of the team or plunger for proper credit. Donations will appear on your page within five business days. Remember, all donations must be postmarked two weeks before the event to count toward incentives.

Can I enter offline donations myself?

No, fundraisers cannot enter offline donations themselves. We encourage directing all donations online when possible. For offline donations, please mail them as instructed above.

How do I recruit a team for the Polar Plunge?


Plunging is always more fun with friends! As a team captain, you can manage donations and make updates to your team page. Rally your friends and family to join your cold crew and boost your team's fundraising efforts.

Learn how to invite team members.
Learn how to manage your team.

How Can I thank my donors?

Showing appreciation to your donors is a great way to build lasting support. Send personalized thank-you messages, post a public thank-you on social media, or give a shoutout during your updates.
Learn how to thank your donors.

Where can I find more help or information?


Visit the Classy Support Center for detailed guides and support. You can also contact Classy directly for assistance.

For more information about the Polar Plunge, visit www.polarplunge.com.